Contact us

Got any questions? We have you covered.

What does your query relate to?

For queries related to the following programs, you can email us at transition@acu.edu.au

  • Virtual Welcome
  • Getting Started Day
  • Connect2Uni: First year support service

For queries related to the following programs , you can email us at orientation@acu.edu.au

  • New student checklist  
  • Orientation events and dates
  • Orientation programs and sessions
  • Website and registration issues

For queries about commencing at ACU as an International Student please contact the International Student Adviser for your campus. They can help you with queries relating to:

  • Issues affecting your study
  • Visa questions and visa extension
  • Reducing your study load
  • Taking a break in your study
  • Other issues - when you don't know who to talk to, your ISA can help put you in contact with the right service

When you contact an Adviser, make sure you include the following information in your email: Student ID, full name, mobile no., campus, course name and your query. This will enable us to best help you and our friendly team members will get in touch with you within three business days

For queries related to Student Mentoring, you can email us at studentmentoring@acu.edu.au

For any other queries you can contact our AskACU team.

Email: askacu@acu.edu.au
Ask a question: https://acu.service-now.com/askacu
Phone: 1300 ASK ACU